process

Purchasing a service is much different than a product. The best websites are purchased as a service -- because they are customized for a specific business. Creating a web site is a creative process -- which starts out with many ideas and concludes with the best of those distilled into the site.

The road map of the process below leads to a high success rate for software development -- a service. The steps in gold indicate points which require both provider and client approval. This greatly reduces risk for the client.

Our Web Site Development Process

Identify

• Organization purpose, style and goals
• Website purpose, size and budget
• Existing marketing materials
• Domain Name, Hosting, eMail plan
• Support

Propose

• Desired Options
• Site structure
• Work schedule
• Payment schedule
• Total cost

Contract

• Make agreed upon modifications.
• Exchange signed contracts.
• Client downpayment may be requested.

Design

• Create wireframe PDF document on-line demo.
• Communicate & implement revisions.
• Client approves final design.

Sign-Off

• Agreement on the design initiates development.
• Without agreement, client downpayment, if made, is refunded.

Develop

• Communicate
• Gather needed content
• Develop the design

Approve

• All changes within the original scope of the project and site design are made without additional charge.
• Client approval triggers deployment.

Deploy

• Final payment is due.
• vSC performs technology transfer to the client for: website, support/maintenance, eMail.
• vSC moves site to domain.
• vSC sets up eMail, if included.

Host

• If vSC hosts, all support is done on our network.
• vSC manages 3rd party hosting relationships, if used.

Support

• CMS allows client to update changeable information.
• vSC provides support as agreed upon.